Heat-Plex Reviews

Heat-Plex has an overall rating of 5.0 based on 18 reviews. Customer feedback on Heat-Plex is mixed: Heat-Plex reviewers highlight positive aspects like user-friendly interface, wide range of products, competitive pricing, and excellent customer service, which strongly appeal to tech-savvy consumers looking for home heating solutions. However, Heat-Plex is often criticized for its limited shipping options, occasional stock issues, higher prices on some items, and slow website loading times.

5.0/5.0

18 reviews

5 Stars

20

4 Stars

0

3 Stars

0

2 Stars

0

1 Star

0

All Heat-Plex Reviews (18)
ToddRamos
January 04, 2023
"Fantastic service all around"
Fantastic service all around. I hired Joe for the gas safety certificate and more recently to sort out a problem with a boiler in a rental flat. Quick response, even during the holiday season, fair pricing, and a real gentleman. He definitely deserves all those 5-star ratings!
CarolynFisher
November 27, 2021
"Joe and his crew are the best"
You really don’t need to search anywhere else than Joe and his crew. They’re a super honest and reliable company. For more than three years, I’ve relied on them for installing and now maintaining the boilers at my yoga studio in South London.
purplegorilla144
August 02, 2021
"Outstanding Service from Joe at Heatplex"
Joe at Heatplex delivers an absolutely top-notch service with loads of charisma. I was in a pinch needing a gas safety certificate quickly, and Joe handled it like a pro, walking me through each step. He even spotted a problem with the boiler, pointed out the broken part, and went out to get a replacement, all without breaking the bank. I can't recommend him enough!
angryduck220
September 01, 2018
"Excellent Service"
I hired Heat-Plex for a few landlord safety certificates and some boiler servicing. My experience with Joe has been that he’s courteous, professional, and follows through on his promises. If only every company I interacted with was this efficient. Highly recommended!
RitaCraig
May 21, 2018
"Top-notch Central Heating System 5*"
I've had the pleasure of working with Heat-Plex and Joe on two separate occasions. Back in the chilly days of 2018, Joe really came through for my family when our boiler decided to quit on us, leaving us in the cold. He squeezed us into his schedule after hours and somehow got the boiler back up and running, which was a lifesaver since we weren't in a position to afford a brand new setup at that time. In early April, I called Joe again to go over the options and pricing for a new boiler. His expertise in specs, energy efficiency, smart home tech, and cost-saving solutions was impressive, and he provided a straightforward quote along with a timeline. Joe installed our new central heating system during the week of 14/05/2018. Watching him work was a breath of fresh air compared to other tradespeople I've dealt with before. He kept everything tidy and was very considerate while working in our space, plus he was super friendly, which made us feel comfortable. Overall, I can't recommend Heat-Plex enough. Fantastic service and a great experience!
ticklishelephant256
April 11, 2018
"A True Gentleman and Expert"
Joe is such a knowledgeable and professional young man. After dealing with a dodgy company and a couple of 'shifty characters', we were super hesitant about who we’d let into our home. But Joe quickly eased our concerns, and after a lengthy and patient conversation, we were convinced that Heatplex was the right choice for us.

Honestly, five stars just don’t do justice to how happy we are.
JerryLee
February 13, 2018
"Gas Fire Uninstallation and Boiler Maintenance"
Joseph from Heatplex was super professional and a breeze to work with from the get-go and all the way through the job. I really think he did an excellent job and was more than willing to address all my queries. He cleaned up after finishing and left everything just like it was before. I'd definitely hire him again for any upcoming projects.
KenziGriffin
February 09, 2018
"Fantastic Job"
Fantastic job! Super professional. I'm really happy with how it turned out.
smallpeacock407
January 18, 2018
"Super fast service"
Super fast service, replies in no time. No issues at all.
recon5775
January 17, 2018
"Issues with heating zones"
I reached out to Joe to help fix an issue with the various heating "zones" in my home. He took care of it after making a trip to grab a new part. We had previously discussed doing a power flush, but he decided that it wasn't needed. Ultimately, I ended up spending less than I expected. Joe was friendly, talkative, and got the job done well.
Coryjhicks
January 17, 2018
"Couldn’t ask for a more personalized experience"
Fantastic service as always and a reasonable cost.
orangemouse113
December 11, 2017
"Super simple to work with"
Really straightforward to handle, quick and smart. I'd totally suggest it!
Derrick
December 11, 2017
"Outstanding Experience"
Awesome dude, fantastic support, I’ll surely come back for more.
Cameron
December 11, 2017
"Top-notch Service"
Outstanding support from the team, quick, approachable, and trustworthy!
TerrencePierce
December 11, 2017
"Definitely Recommend!!"
Fantastic service with prices that are hard to beat.

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